Frequently Asked Questions
Welcome to the Only Trade Ideas FAQ page! Here you'll find answers to some of the most common questions about our products, ordering process, and more. If you have any other questions, feel free to contact us!
- **What products do you offer?**
We offer trade news, education and ideas as well as a variety of apparel and merchandise, including t-shirts, sweaters, coffee mugs, and hats designed specifically for traders and market enthusiasts.
- **What sizes are available?**
Our apparel comes in a range of sizes from Small to XXL. Please refer to the sizing chart on each product page for specific measurements.
- **How do I place an order?**
Simply browse our collection, select the items you’d like to purchase, choose your size and quantity, and click “Add to Cart.” Once you're ready, proceed to checkout to complete your order.
- **What payment methods do you accept?**
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal and other secure payment options.
- **How long will it take to receive my order?**
Orders typically ship within 3-5 business days. Delivery times may vary based on your location, but you can expect to receive your items within 7-10 business days after shipping.
- **What is your return policy?**
We want you to be happy with your purchase! If you're not satisfied, you can return unworn and unwashed items within 30 days of receipt for a full refund or exchange. Please visit our Returns page for more details.
- **How should I care for my apparel?**
To maintain the quality and durability of your items, we recommend washing them in cold water with similar colors and hanging them to dry. Avoid using bleach and do not iron directly on prints.
- **Do you offer gift cards?**
Yes, we offer gift cards! You can purchase them in various amounts and they can be redeemed on our website. Send an email that says "Gift Card" in the subject to admin@onlytradeideas.com if you are interested.
- **Can I track my order?**
Absolutely! Once your order has shipped, you will receive an email with tracking information so you can monitor its progress.
- **How can I contact customer support?**
If you have any further questions or need assistance, please reach out to our customer support team via the Contact Us page or email us at admin@onlytradeideas.com. We're here to help!
Thank you for choosing Only Trade Ideas! We appreciate your support and look forward to providing you with quality products that reflect your passion for trading.